Support
Need help with your account, billing, or the Garden Planner?
We’re here to help.
Support Hours
Support requests are reviewed Monday through Friday.
Response times may vary during launches, weekends, or holidays.
Common Support Topics
We can help with:
- account access
- subscription questions
- billing issues
- technical problems
- download assistance
- planner functionality
Before Contacting Support
Please include:
- the email associated with your account
- screenshots if applicable
- a detailed explanation of the issue
This helps us resolve requests faster.